It is compulsory for the users to be at least 18 years of age. Minors are strictly prohibited to make any kind of bookings or reservations on this website. It is necessary for the user to take full financial responsibility of all the transactions made under their names, and have a legal proof, for age verification. It is also crucial for the user to provide honest personal details and take full responsibility of the same.

Use of fictitious names is strictly prohibited. We take zero responsibility if the user is held of presenting fake/fictitious names by car parking management. We further do not take the responsibility of the user is he/she fails to justify their fictitious names and are charged with No Show charges.

It is important to note that every accommodation property differs in the facilities that they provided for the specially abled people. We have mentioned on our website www.merryholidays.co.uk that many suppliers provide facilities, but we do not take the responsibility of providing the exact same facilities, it may vary from hotel/apartment to hotel/apartment park.

This policy is especially for the safety of the users.

We accept card payments through cards like: Master Card, Visa, Visa Electron, Visa Debit, International Maestro, Maestro and JCB

It is necessary for the user to enter valid credit/debit card number while making the reservations. The transaction statement of all the credit/debit card charges will appear under the name of Merry Holidays Ltd.

We reserve the rights to cancel reservations if the credit card is declined.

Making transactions through credit/debit cards that are registered under the name of the user is advisable and preferable. If the bookings are done through a card that is not registered under the name of the user, we reserve full rights to call you at any point (Includes the time of vacation) and enquire to clarify the details of the card holder.

We strictly quote our price in British Pounds (£) and we also own the rights to change the prices any time before your reservation.

The card payment transactions hold a certain amount of fee. Users have the liberty to select the card type but are liable to pay the applicable credit card handling fee.

This fee varies depending on the currency used for payment.

It is against our company policy to exchange the voucher/coupons, with money. The vouchers/coupons hold no cash or refund value except when on special offers with valid terms and conditions applicable to them. We also do not accept the exchange of coupon codes for money or anything in cognition.

Our official VAT registration number and your booking confirmation that states VAT amount will be your authorized VAT receipt.

You will get an online confirmation, payment confirmation & an accommodation voucher as soon as you click on 'Confirm Booking'. These two documents will have an official reference number. We request you to take a print out of this accommodation voucher, as this will be your proof of confirmed reservation.

A print out will also help you avoid delay at check-in and producing the same to the Booking Confirmation Management of accommodation provider at the time of check in is compulsory.

We take due care and ensure that our systems contain accurate data on availability of accommodation property. However, sometimes due to no omission, fault or negligence on our part, it maybe possible that we fail to confirm your reservation of the supplier of your choice. For times like these, you agree that we are not liable for the non-confirmation of your reservation, if it was due to no omission, fault or negligence.

In such cases of non confirmation, we take the responsibility to inform you and refund you the amount that was debited from your credit/debit card, within a period of five (5) working days. The five working days will be counted from the date of transaction for the reservation.

We request you to please consider the fact that banks take three (3) working days to transfer the money back on the respective card and so the extra time shall be taken.

We request you to provide us with a written request, if you require statements to be made on your bookings. We promise to put in our best efforts to entertain such requests and provide you with the necessary amendments. However, these statements are subject to availability and are applicable to statement/cancellation charges. If, in the process we fail to accommodate your statements, we will let you know the same through email and your original reservation will stand true.

The negation policy will be available to the user at the time of booking confirmation. It is compulsory for the user to provide a written letter for cancellation and a verbal communication with the relevant car supplier will not be considered valid. The fee charged on debit/credit card payment at the time of booking is not refundable.

*Force Majeure Force Majeure includes the following events: Fire, Riot, War, Nuclear Disasters, Civil Strife, Terrorist Activities, Commotion, Industrial Actions, Adverse Weather Conditions, Act Of God, Natural Disaster or other stipulations that amount to Force Majeure. During the time of Force Majeure, we are not responsible to pay any resulting costs or extra outlays. The cancellation policy in the booking confirmation of the user is not valid during the time of Force Majeure situation. In the light of a Force Majeure, Merry Holidays will not be obligated to make any refund at the time of negation or delay in performing our duty other than the conditions that are present in cancellation policy in your booking voucher. We are not responsible if the unforeseeable and unseen circumstances that have occurred are beyond our control even if reasonable due care is taken.

If you fail to arrive at the accommodation property on the date you had mentioned while making a reservation, you may fail to avail the accommodation booked by you. Moreover, an additional charge will be levied on you for No Show. The amount of money charged for 'No Show' hotel is subjected to variation, depending on the 'No Show' policy observed by the service provider. The No Show charge can either be charged for a day or the entire duration booked by you.

In case you wish to claim a refund for No Show, you are requested to notify us within the first seven days from the arrival date that you had mentioned while making the reservation.

We do not offer full refunds or concession, once you arrive at the accommodation property and not use our service/s. In order to be eligible for a full or partial refund, you need to inform us via phone or an email and obtain document from hotel confirming the Early check-out. However we still cannot guarantee a refund as it may depend on the Terms & Condition between the accommodation provider and the supplier.

If you fail to arrive on the check in date, then kindly inform the service provider or us the same. As you may not be able to enter to the accommodation property and you may have to stay at another hotel on your own expense. It may incur and late arrival fee at some accommodation properties. You will not be eligible for any refunds for the unused nights as the rooms will be reserved for you.

If you face any difficulties with respect to accommodation or wish to lodge a complaint against the service provider, then we request you to make a call on the Emergency helpline or the Hot line number provided to you while booking. In case of other complaints, we request you to immediately notify the accommodation provider. If no action is taken on your complaint and/or you still face issues, then we request you to put your concern in writing and attach the supporting documents, such as invoices, bills, photos, etc. within the first 14 days after the completion of your visit.

In case you are affected by a contractual disagreement with your accommodation provider and your booking is not acknowledged, then your reservation will be subjected to cancellation and you will recover the entire amount you paid as a refund. Merry Holidays shall not reimburse any additional costs or charges incurred by you.

All the content displayed on www.merryholidays.co.uk is solely for providing information to our users. Though we take utmost care and efforts to equip you with accurate and updated information, the services and the facilities that are mentioned on the website is subjected to changes, omissions and withdrawals. In case of such changes, Merry Holidays does not hold any responsibility for the damages or expenses you may have to bear with, due to the above mentioned changes. Merry Holidays holds the right to modify invoices or cancel booking that have stemmed from obvious erroneous mistakes in the prices and/or descriptions mentioned in our website. On an event of such issues, the customer/s will be immediately informed about the error on discovery. We hold no responsibility on the level of services offered to you while booking. We are also not responsible for any loss or damages caused to you or your belongings in the premises of the accommodation.

The moment you make bookings through www.merryholidays.co.uk you automatically agree to take the responsibility for any damages caused by you and the members of your group. You agree to take the responsibility for misconduct and damage caused to the booking, and you will be obligated to reimburse the said Supplier Management for the damage caused before you.

You will let the Supplier Management terminate your booking if any act of misconduct is observed by you and the members of your group.

You agree to pay full cancellation charges in such scenario (misconduct by you and the members of your group) and will not demand for a refund.

The accommodation/Management will not be obligated to pay any compensation to you and your group member during the time of booking termination.

You take the responsibility to insure us against any demands (That includes legal costs) of bookings, made against us or the Owner/Management of the accommodation.

This is to inform that the Terms and Conditions that are laid above may have some rejections and limits to the obligations. Though a part of these Terms and Conditions may seem invalid or unenforceable, rest of the Terms and Conditions will remain constant. We may replace the invalid points with valid points that convey similar meaning.

We are not liable for damages or losses that may result from travel to any particular destination and advice you to review travel prohibitions, warnings, announcements and advisories issued by relevant Government ravel TRAVEL DESTINATIONS

We are not liable for damages or losses that may result from travel to any particular destination and advice you to review travel prohibitions, warnings, announcements and advisories issued by relevant Government Authorities prior to making a reservation to travel to international destinations.

This is to inform you that we hold all the rights to change the Terms and Conditions of www.merryholidays.co.uk at any given time. You agree to follow and stick to the Terms and Conditions that are applied at the time of your use.

If any disputes arise that is related to www.merryholidays.co.uk then you hereby agree to assemble at the venue of courts in England and Wales and abide by the Terms and Conditions that are laid and governed by the laws of England And Wales.